What We Cover

Managed Detection & Response

24/7 threat detection, investigation, and containment across your hybrid infrastructure

Threat Detection & Correlation

Continuous, intelligence-driven detection across endpoints, servers, and network layers using advanced behavioral analytics and correlation rules.

Unified telemetry ingestion from EDR, firewall, and cloud workloads
Real-time alert correlation through SIEM and XDR technologies
Automated enrichment with threat intelligence and asset context
Coverage
24/7
Active Monitoring
<30min
Mean Time to Detect
<2h
Mean Time to Respond
Active Protection

Real-time threat detection and automated response enabled across all monitored assets

3
Key Capabilities
Infrastructure Coverage

Operational Coverage

Comprehensive monitoring and response across all critical infrastructure layers

Endpoints

Continuous EDR telemetry and containment capability

Microsoft Defender for Endpoint / SentinelOne / CrowdStrike Falcon

Servers

Real-time process monitoring, file integrity, and access logs

SIEM correlation & SOAR triggers

Cloud & Hybrid Environments

Log ingestion and detection rules across Azure, AWS, and M365

Microsoft Sentinel, Defender for Cloud

Network Edge

Firewall and proxy telemetry analysis for C2, exfiltration, or lateral movement

Defender for Network / FortiGate / Palo Alto integrations
What You Receive

Deliverables

Incident Alert Notifications

Verified and enriched alerts with analyst notes and containment recommendations

24×7 (real-time)

Full Attack Timeline Report

Chronological reconstruction of the attack chain, from entry to containment

Per incident

Executed Containment Playbook Summary

Documentation of containment actions, time to respond, and affected systems

Per incident

Monthly Threat Activity Report

Aggregated insights on incidents, threat trends, and environment risk posture

Monthly

Quarterly Threat-Hunting Review

Presentation of key discoveries, rule improvements, and security recommendations

Quarterly
Performance Metrics

Key Performance Indicators

Measurable SLAs ensuring operational excellence and response efficiency

Mean Time to Detect (MTTD)

≤ 30 minutes

Measures detection efficiency across all monitored sources

Mean Time to Respond (MTTR)

≤ 2 hours

Validates containment speed and operational agility

Critical Incidents Contained Within SLA

100%

Confirms adherence to contractual containment timelines

Detection Coverage Across Assets

≥ 98% of onboarded endpoints and servers

Ensures visibility across the full operational footprint

Expected Results

Customer Outcomes

24×7 real-time detection across hybrid infrastructure
Confirmed containment of all verified threats within SLA
Actionable intelligence and forensic clarity on each incident
Continuous improvement of detection content and resilience posture